These are the Terms and Conditions for the use of and for the purchasing of products through this website. Please read the terms and conditions carefully.

The site is owned and operated by Song Prints Ltd  (‘Song Prints ltd’/‘we’/‘us’/‘our’). Our address is 68 Avondale Ave, London, N12 8EN. If you have any questions or comments in respect to the terms and conditions, you may contact us via email. The email address is help@songprints.com.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here.

Song Prints Ltd reserve the right to amend these Terms and Conditions at any time and place the new version on this Site.  Please check the Terms and Conditions on the site periodically.

By use of this website, the customer accepts they bound by the Terms and Conditions.

 

Forming a Contract

When an order is placed to purchase a product by the customer from this website, Song Prints Ltd will send a confirmation email detailing the order and the delivery price. A contract between the customer and Song Prints Ltd will only occur when Song Prints Ltd charge the customer’s credit or debit card or if the customer has sent payment via Paypal for the purchase of the product.

 

Pricing & Product

All prices on the website are in £ sterling. Song Prints Ltd makes every effort to ensure the content listed is correct.

Song Prints Ltd does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices and descriptions of listed goods, products and services.

If an error is discovered in the price of the goods that you have ordered, we will notify you as soon as possible via email. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price, if the item(s) have been charged and not dispatched we will cancel and refund your order.

We will do our best to correct errors and omissions as quickly as possible after being notified of them. The products sold on the Site are provided for private domestic and consumer use only.

Pre-Owned Products

Products in the Pre-Owned Category on our website are sold as ‘used goods’ unless otherwise stated. The description and images of the product will provide as much detail as possible as to the condition of the product.

 

Payment & Orders

You undertake that all details you provide to us for the purpose of ordering or purchasing goods are correct and that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods.

Credit and Debit cards are debited on the day of shipping by Song Prints Ltd. All prices include sales taxes unless otherwise stated, and a carriage charge is also applicable.

If there are any changes to the details supplied by you it is your responsibility to inform us immediately.

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable as the current stock status is approximate. We are not able to supply dates our suppliers may get an item in stock.

Delivery & Shipping

We will confirm that the product(s) have been dispatched by a confirmation email.

You agree that e-mail can be used as a long-distance means of communication.

Orders will be sent to the address given by you in your order. Please note that your goods may be sent to you in installments.  Song Prints Ltd reserves the right to decline delivery to an address which we deem not secure such as a P.O BOX. If this is the case we shall contact the customer via email.

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

International customers may have their order opened by Customs in the destination Country. The customer may also be liable to pay any Duty to Customs in the destination Country.

Song Prints Ltd is not liable to pay for any Tax Duty and Customs in the destination Country.

 

Cancellation of Orders & Returns

You may cancel your order for any reason and at any time prior to the order being shipped. You can email to  help@songprints.com. There may also be the option to cancel the order when the customer logs into their online customer account and selecting the order in question.

If you have received the goods and are returning it to us, the goods must be returned to us unopened together with the original invoice. We will refund you the purchase price of the goods. We will not refund any charges incurred to return the item to us. The customer has 14 calendar days from delivery to notify us of the return. The customer has a further 14 calendar days to return the order to us.

Once we receive notification from you that you wish to cancel an order or return an order (in accordance with these terms), any sum debited by Song Prints Ltd will be refunded back to the method of payment of which was used when placing the order.

We reserve the right to make a 20% restocking charge for any goods which are not returned in mint condition or to refuse to accept such goods, at our sole discretion.

We reserve the right to make a charge for collecting goods from your premises in circumstances where  they are not defective but you have cancelled your order. Your statutory rights are not affected.

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, We shall decide to either, make good any shortage or non-delivery, replace any damaged or defective goods, or refund to you the amount you paid for the goods in question . 

You and Song Prints Ltd will only be liable under these Terms for losses which are a reasonably foreseeable consequence of the relevant breach of contract.

 

Reviews

You acknowledge that any review or rating which you leave may be published and agree that it may be displayed for as long as we consider appropriate .We reserve the right to publish, edit or remove any reviews without notifying you.

 

Intellectual Property

All the content on this website is the property of Song Prints Ltd and is protected by copyright laws and intellectual property.

All trademarks which appear on this website are the property of their respective owners. You must obtain written permission from the owner of the trademark before use.

 

Data Protection

The personal details provided by the customer to Song Prints Ltd through this website will only be used in accordance with our Privacy Policy. The Privacy Policy on this website should be read by the customer prior to using this website. When the Customer provides Song Prints Ltd personal information they are consenting to use of those details in accordance with Privacy Policy on this website.

 

General information

You must be eighteen years old to use this site. If you are under eighteen, you may only use the site with and under the supervision of, a parent or guardian.

We reserve the right to terminate your access to our website immediately and without notice or explanation.

The contract between us shall be governed by and interpreted in accordance with the relevant United Kingdom law and the jurisdiction of English courts.